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Order Out of Chaos
£16.99
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If you find the same book(s) cheaper (new, in stock, like-for-like including delivery), we’ll match it. Read the full policy.
If you find the same book(s) cheaper (new, in stock, like-for-like including delivery), we’ll match it. Read the full policy.
Description
Order Out of Chaos is a practical guide to succeeding in high-stakes negotiations where failure is not an option. Scott Walker, a seasoned kidnap for ransom negotiator, shares his experiences from over 300 successful negotiations. The book outlines essential techniques centred on empathy, active listening, trust-based influence, and emotional control. These methods are applicable to anyone negotiating, whether in business, sports, or everyday life. Readers will learn how to achieve their desired outcomes by understanding the psychology behind negotiation and applying effective strategies.
Specifications
Format: Paperback / softback
Dimensions: × ×
Pages: 272
Publisher: Little, Brown Book Group
ISBN: 9780349434988
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