Frequently Asked Questions

No. We sell and ship products to United Kingdom residents only. This includes England, Scotland, Wales, Northern Ireland, the Channel Islands, the Isle of Man, and BFPO addresses.

You will receive a dispatch email containing a tracking link as soon as your parcel has been collected by the courier.

Please first check any safe places or with neighbours. We advise waiting 24 hours as parcels are sometimes scanned early. If it still hasn't arrived, please email us at support@foxandfablebooksellers.com.

For orders under 5kg, the standard UK rates apply. For orders of 5kg or more, a flat £17 tracked service rate is applied due to courier surcharges. Please see our Shipping Policy for full details.

We offer a 30-day return policy for most items in their original, unread condition. If an item is damaged or faulty, we will cover the return postage. Please read our official Return & Refund Policy for details.

You have 7 calendar days from your purchase date to submit a price match request. Please see our Price Match Guarantee for all the details.

Yes! All of our books are brand-new, unread, and sourced directly from UK publishers and distributors. We do not sell second-hand books.

When you create an account, you automatically join our Book Perks loyalty scheme. You'll earn points on eligible purchases which can be redeemed for discounts on future orders of £30 or more.